Refund policy

We appreciate you supporting our small business! At Trébol, every bouquet is created with care and each gift is thoughtfully selected. 

All sales are final. We do not accept returns or exchanges on purchases, including fresh flowers or floral arrangements.

As a small business offering fresh florals and thoughtfully curated goods, many of our products are seasonal, limited in quantity, or made with care in small batches. For this reason, we maintain a final sale policy. We appreciate your understanding and support, which allow us to continue bringing unique flowers and special finds to our community. 

If you discover that an item is damaged when purchased, please email hola@trebolgoods.com with your order details and photos of the damaged item as soon as possible. We will review the issue and, if approved, arrange an exchange for the same item, subject to availability.

If an item is confirmed to be damaged and we are unable to provide a replacement because the item is out of stock, a refund will be issued for that item only. Refunds will not be issued for other items included in the same purchase.

We truly appreciate you choosing to shop small and supporting Trébol. Thank you for being part of our community. We hope you return to visit us soon! ☘️